SkyNet Communications

Data usage

SkyNet Internet plans provide you with 1 TB (1024 GB) of Internet data usage each month as part of your monthly internet service.  If you choose to use more than 1 TB in a month, SkyNet will bill for this overage.  Data blocks are billed automatically in increments of 100 GB for an additional fee to be charged to your account. SkyNet Internet plans are based on a principle of fairness. Those who consume more Internet data, pay more, but at a discounted bandwidth rate for volume.

It is important to know that only 2% of our customers use more than 1 terabyte of data and so most (98%) are not impacted by this cost.  To see your actual usage, sign into the SkyNet Customer Portal and click on your service.

For your convenience we will define a TB here. It is a measure of data used every time you connect to the internet. It’s larger than gigabytes (1,000 GB), megabytes (1,000,000 MB) or kilobytes (1,000,000,000 KB).

Here are some average internet examples:
    
Streaming 200 hours of music – 1 GB
Streaming 20 hours of SD video – 40 GB
Streaming 20 hours of HD video – 80 GB
Downloading a full-length SD movie – 4 GB
Downloading a full-length HD movie – 8 GB
Downloading a video game – 40+ GB

Terms of Service

This Services Contract ("Agreement") is made and entered into, by and between SkyNet Communications LLC., a Montana Limited Liability Company, having its place of business at 101 East Mendenhall Suite F, Bozeman MT 59715 ("SkyNet") and all service customers ("Customer").  In consideration of the following mutual covenants and promises, and other consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto mutually agreed to terms of service as follows:

Term :  The term of this agreement shall be defined on the Customer service order.  If not stated service will be provide on a month-by-month basis.

Option to Extend :  If the customer wishes to extend the term of this Agreement, the cost of services will be re-negotiated at that time, on a monthly basis, until final termination of the Agreement. At the termination of the original term and extensions described above Customer shall have the right to extend the term of this agreement on a monthly basis, at the current SkyNet rates as long as SkyNet consents.

Services :  SkyNet will supply those services set forth and described in the attached letter agreement ("Customer Service Order"), as accepted by Customer, the terms of which are incorporated herein by this reference. The Customer Service Order delineates the services to be performed by SkyNet for Customer ("Services"), estimates of the costs of SkyNet Services and/or the schedules of fees applicable to the Services. The parties hereto understand and agree that the terms of the Customer Service Order may be changed, modified, renewed or extended in whole or in part. Such changed, modified, renewed or extended Customer Service Order shall likewise be referred to herein, collectively as " Customer Service Order".

Invoicing :  Invoices shall be submitted by E-Mail to Customer on a monthly basis for the fees outlined in attached "Customer Service Order". Payments for services are due on the Service anniversary date of each month. The Customer shall pay by credit card all submitted SkyNet invoices on or before the Service anniversary date of each month. If SkyNet does not receive payment by the Service anniversary date of each month, service will be suspended within 3 days.  A $10.00 will be assessed for each time that an account must be re-activated.  Should the account balance remain unpaid for more than 15 days it will be terminated and referred for collection of both the unpaid balance and any fees associated with termination and collection.

Taxes :  The Customer agrees to and shall pay all federal, state and local service, sales, use and excise taxes, which may be assessed in connection with services performed by SkyNet hereunder.

Unforeseen Interruption of Services :  SkyNet shall notify Customer as soon as it is practicable in the event that SkyNet is required to interrupt, either partially or fully, the Services being provided by SkyNet to Customer.  Such interruptions are shall not be deemed a default hereunder. EXCEPT AS EXPRESSLY SET FORTH IN OR CONTEMPLATED BY THIS AGREEMENT, IN THE CASE OF REFUND FOR LOST SERVICES, CREDIT WILL BE ISSUED ONLY FOR PERIODS OF LOST SERVICE GREATER THAN FORTY EIGHT (48) HOURS. In the event of lost services greater than 48 hours, SkyNet will prorate the refund for the lost service time in respect to the Customer’s monthly access charges.  No refund will be given for any lost time under 48 hours. However, SkyNet will expedite the repair and or replacement of any equipment that SkyNet maintains ownership of.  SkyNet will not be held responsible for the external Internet connections provided to us from our vendors.

Assignability :  The customer herein agrees not to assign this contract in whole or in part without first obtaining the consent of SkyNet in writing.

Legal Expenses :  Should it be necessary for either party hereto to resort to legal action to enforce any of the provisions of this contract, it is agreed that the court shall award a reasonable attorney’s fee and court cost to the substantially prevailing party.

Prior Agreement and Agreement Binding Upon Successors in Interest :  This agreement supersedes all prior agreements and understandings between the parties hereto relating to the subject matter hereof and there are no agreements or representations between the parties hereto relating to the subject matter hereof and there are not agreements or representations between the parties relating to the subject matter hereof other than those expressly contained herein.  This agreement may not be modified orally and no attempt at modification or amendment shall be binding unless it is in writing and signed by the parties hereto. This agreement shall be binding upon and insure to the benefit of the heirs, executors administrators, personal representatives, successors or assigns of each of the parties hereto. THE AGREEMENT AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AGREEMENTS.

Interpretation :  Both SkyNet and Customer have read each and every term to this agreement and fully understand the meaning thereof such that any canon of interpretation construing ambiguities against the drafting party shall not apply.

Right of Termination :  Either party shall have the right to terminate this Agreement, as well as those obligations set forth in any then current Customer Service Order upon not less than forty-five (45) days prior written notice to the other party.  “Customer” may choose to not have service installed without cost prior to SkyNet dispatching installation personnel.  Any cancellation of service after the dispatch will be assessed a service call fee equivalent to the install/activation fee. However, should the “Customer” elect to, or SkyNet require termination because of Customer abuse or late payment, terminate earlier than the term of signed contract, such termination shall carry a penalty to be calculated as the remaining monthly reoccurring service payments plus all costs associated for the recovery of SkyNet equipment or $500 which ever is greater.  This payment is immediately due to SkyNet upon contract termination.  Customer agrees to provide immediate restitution upon termination by having any termination charges billed to the current credit card on file with SkyNet.  SkyNet at its option may accept Money Order, or Cashiers Cheque as well. At time of termination Customer agrees to return all SkyNet equipment in good working order within 2 weeks of termination.  Customer agrees to provide immediate restitution upon non return of equipment by having a $500 equipment charge billed to the current credit card on file with SkyNet.

Indemnity and Liability  : 
(a) UNLESS OTHERWISE SPECIFIED SKYNET SHALL NOT BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE A PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, EVEN IF SkyNet HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH INCONVENIENCE, DAMAGE, OR LOSS. 
(b)  IN THE EVENT SKYNET IS UNABLE TO ASSIST YOU IN A TIMELY FASHION, OR THE SERVICE PROVIDED HEREIN OTHERWISE FAILS ITS ESSENTIAL PURPOSE, OR THE CUSTOMER HAS ANY OTHER CLAIM ARISING OUT OF ITS USE OF THE SERVICE (EXCLUSIVE OF A CLAIM FOR PERSONAL INJURY OR DAMAGE TO REAL OR TANGIBLE PERSONAL PROPERTY), CUSTOMER'S RECOVERY OF ANY DAMAGE OR LOSS SHALL BE LIMITED TO $100.00. 
(c)   SkyNet liability to Customer for any direct losses (INCLUSIVE OF A CLAIM FOR PERSONAL INJURY) or damages to tangible property, arising out of this Agreement shall be limited to the actual value of such property and/or costs incurred for such injury. SkyNet’s total liability for any loss arising from Services, damage or injury under this Agreement shall not exceed $500.00. 
(d)  The Customer shall give written notice to SkyNet of any losses or damages to such property and shall provide SkyNet with a reasonable opportunity to remedy such loss or damage. In no event shall SkyNet be liable for any consequential or incidental damages, such as loss of profits and/or loss of use, arising from the services to be performed hereunder.